{"id":47,"date":"2018-04-05T08:17:35","date_gmt":"2018-04-05T08:17:35","guid":{"rendered":"https:\/\/www.jakhoster.com\/blog\/?p=47"},"modified":"2024-08-18T10:46:18","modified_gmt":"2024-08-18T03:46:18","slug":"apa-itu-support-ticket-pada-billing-system-kami","status":"publish","type":"post","link":"https:\/\/www.jakhoster.com\/blog\/apa-itu-support-ticket-pada-billing-system-kami\/","title":{"rendered":"Apa itu support ticket pada billing system kami…??"},"content":{"rendered":"

Halo!\u00a0 kali ini saya akan menjelaskan mengenai Apa itu tiket, Apa gunanya, dan bagaimana cara membuatnya.\u00a0 system tiket pada billing sistem kami merupakan\u00a0kumpulan bantuan support atau billing\u00a0 yang kami gunakan untuk memberikan pelayanan sebaik-baiknya kepada para pelanggan kami,\u00a0 dalam sebuah tiket terdapat nomor tiket,\u00a0 subjek,\u00a0 dan isi.\u00a0untuk nomor tiket terdiri dari enam digit angka yang digunakan untuk\u00a0 identitas pengenal bantuan support atau billing yang masuk ke dalam biling sistem kami.\u00a0Sistem tiket kami dilengkapi dengan departemen atau jenis divisi\u00a0 bantuan seperti.<\/p>\n

    \n
  1. Billing<\/li>\n
  2. Support Domain<\/li>\n
  3. Support Hosting<\/li>\n
  4. Abuse, Phishing, Spam activity<\/li>\n
  5. Persyaratan Domain ID<\/li>\n<\/ol>\n

    Dan kedepannya mungkin akan ditambahkan Departemen atau divisi lainnya.\u00a0dan himbauan bagi pelanggan kami untuk mendapatkan bantuan support atau billing\u00a0sebaiknya menggunakan tiket ini karena dalam tiket ini layaknya sebagai email\u00a0yang berkaitan sehingga admin kami akan mudah membantu pelanggan kami\u00a0 karena kami bisa melihat dengan baik log atau history kendala sejak awal membuka tiket dan bagaimana penyelesaiannya.\u00a0dan akhirnya segala\u00a0permohonan bantuan yang dibuat\u00a0 melalui support tiket kami akan dibuatkan artikel\u00a0 terkait dengan masalah dan bagaimana penyelesaiannya sehingga di kemudian hari pelanggan kami tidak harus mengirimkan tiket atau permohonan bantuan dengan jenis masalah yang sama.<\/p>\n

    Di dalam tiket ini pun pelanggan bisa mengirimkan screenshot permasalahan sehingga bantuan yang diinginkan bisa dipahami oleh tim admin kami,\u00a0 \u00a0cara untuk membuat tiket silakan untuk menuju alamat https:\/\/www.Jakhoster.Com\/billing\u00a0 dan silakan login dengan account email yang Anda gunakan saat melakukan pemesanan kepada kami.\u00a0setelah login anda akan dihadapi dengan halaman dashboard.<\/p>\n

     <\/p>\n

     <\/p>\n

    \"\"<\/p>\n

     <\/p>\n

    Klik “Open ticket” lalu anda akan masuk ke halaman berikut :<\/p>\n

    \"\"<\/p>\n

    silahkan pilih divisi yang akan anda hubungi lalu akan muncul halaman berikut :<\/p>\n

    \"\"<\/p>\n

     <\/p>\n

    Masukan Subjek pertanyaan anda, Related service jika diperlukan dan attach file jika memang ada lalu klik submit. setelah submit anda akan mendapatkan nomor ticket anda. silahkan gunakan ticket ini untuk menghubungi kami dan gunakan halaman billling area kami untuk membalas balasan kami.<\/p>\n

     <\/p>\n","protected":false},"excerpt":{"rendered":"

    Halo!\u00a0 kali ini saya akan menjelaskan mengenai Apa itu tiket, Apa gunanya, dan bagaimana cara membuatnya.\u00a0 system tiket pada billing sistem kami merupakan\u00a0kumpulan bantuan support atau billing\u00a0 yang kami gunakan untuk memberikan pelayanan sebaik-baiknya kepada para pelanggan kami,\u00a0 dalam sebuah tiket terdapat nomor tiket,\u00a0 subjek,\u00a0 dan isi.\u00a0untuk nomor tiket terdiri dari enam digit angka yang […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[39],"tags":[],"class_list":["post-47","post","type-post","status-publish","format-standard","hentry","category-product-updates"],"yoast_head":"\nApa itu support ticket pada billing system kami...?? - Jakhoster.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.jakhoster.com\/blog\/apa-itu-support-ticket-pada-billing-system-kami\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Apa itu support ticket pada billing system kami...?? 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